Diátaxis Documentation Framework
I follow the Diátaxis framework to create technical documentation that supports users at every stage of their journey—from onboarding to offboarding. This approach ensures clear, purposeful content tailored to different learning needs.
- Tutorials: Step-by-step guides for beginners to learn by doing
- How-To Guides: Practical, goal-oriented instructions for specific tasks
- Reference: Concise, factual technical information
- Explanation: Context, background, and in-depth discussion
Hello / 你好 / Xin chào!
Hi, I'm Thao Nguyen (Jane)—a Technical Writer and Lead UX Writer passionate about writing, product development, and user experience. This portfolio highlights my projects, problem-solving skills, and career aspirations. I'm open to remote or hybrid opportunities globally.
Outside of work, I enjoy technology, travel, and yoga. Feel free to connect if we share interests! I am fluent in English, Mandarin, and Vietnamese.
